Terms of Formentera Explorer
When making the reservation you agree to the following conditions:
You must present at the door both the identity document or passport of the holder and the credit card used to make the payment. Otherwise the access to the event will be rejected without any right of refund.
In no case the ticket of our excursion in catamrán includes in the price the ticket / access / discount to any discotheque, since they are a gift that we provide to our customers as a help for the sale. In no case will the company be responsible for lists / bracelets / discounts. Should any list / bracelet fail or the mere fact of not having lists / bracelets / discounts for the day that the customer requires will in no case be reason to proceed to the return.
The check-in starts 30min before departure and closes 15min before departure, is in the place indicated on our homepage. You must first check in to exchange the ticket for a bracelet. No refunds are accepted in case the customer has not checked in the opening hours of the same.
The promoter reserves the right of admission to the venue and / or event.
The illegal resale (or attempted illegal resale) of an entry constitutes a cause for the seizure or cancellation of such entry without refund or any other type of compensation.
An entry can not be used for advertising, promotions, contests or bets, unless the company promoting the event grants formal written authorization.
The use of the trademarks or any other intellectual property of Formentera Explorer will also be subject to the express consent of Formentera Explorer.
This ticket is issued in accordance with the rules and regulations of the venue and the Promoter of the event. All details are available at the box office.
Violation of any such rules and regulations, or any other unacceptable act that may cause harm, prejudice or tort, will entitle the venue or the Promoter of the event to expel the user from the venue. The consumption of narcotic substances and / or drunkenness before entering the ship will be grounds for immediate expulsion without right to the return of the money
The company will not be responsible for any loss or theft of tickets. The Venue and Promoter of events are not responsible for any personal belongings.
Ticket holders consent to the recording of video and sound as part of the public.
Commission for the cancellation of reservations. The cancellation by the passenger of the reservation will incur a penalty of 20% of the amount of the ticket if the cancellation is made between the date of purchase and the 72 hours before departure. After this period the penalty will be equal to 100% of the ticket.
Changes of date will be accepted as long as it is notified with 48H in advance of the exit of the event for which the acquisition was made.
In those cases in which the bad sea does not allow the departure of the ship and under previous notification by the company, the amount of the entrance will be refunded in our offices; In no case will you be charged the amount paid for the reservation (reservation is 19% of the total purchase).
In those cases in which the bad sea does not allow the accomplishment of the aquatic sports, it will not be reason to proceed the partial / total refund.
In those cases in which the company can not perform the service due to technical problems that prevent its departure, the customer may choose to change his reservation for another boat party of the same amount or a refund of the amount paid to the promoter.
If you have made a reservation by paying only part of the total amount, we remind you that it must be a day before the event for which you have made the reservation, before 19:00 to pay the rest in our offices. Only the rest can be paid in cash, not with a card.
The images may not correspond to reality, and the information may vary slightly from the final product.
You accept to have read and understood well that they include all the products and their characteristics. There will be no refund for the customer to think that a service was given and not announced on the product page.
The schedules and itineraries are approximate and may change without prior notice due to weather conditions and / or causes beyond the promoter of the event. All these terms and conditions are governed by Spanish law and any dispute arising from any transaction with the promoter will be subject only to the jurisdiction of the Spanish Courts.
Any of the foregoing clauses which is null or contrary to the Law shall be deemed not to have been made, with the remainder remaining in force and with full effectiveness for the parties.